Privacy policy
Home » Privacy policy
Privacy Statement
1. WHAT DO WE DO WITH YOUR INFORMATION?
Kakakool will be what’s known as the “Controller” of the personal data you provide to us.
When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
2. CONSENT
When you provide us with personal information to create an account, place an order, arrange for a delivery or return a purchase, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, on your account page by using our contact us form or by contacting us at contact@kakakool.com .
3. DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
4. PAYMENTS
We use a third party payment processor(s) to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers.
5. THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
6. SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the UK on a secure server behind a firewall. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
Cookies
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie Name | Purpose |
---|---|
cookie_consent | This cookie is used to store the consent of the users to the use of the cookies. |
xid | This cookie is used to remember the user’s personal account information, such as their name, address and order history as well as the contents of their basket, comparison search, and wishlist. It only lasts until the end of the visitor’s session. |
_uetsid | This cookies are used to collect analytical information about how visitors use the website. This information is used to compile report and improve site. |
__storejs__ | This ia an essential cookie for the site function. The cookie stores the value listed in the local storage of the visitor browser. |
viewedResources | Holds a list of cached CSS files, this is used to make store’s pages loading faster. Persistent for 1 hour. |
xc_np_product_#### | Holds product identifiers, used to navigate within store’s catalog. Persistent for 30 minutes. |
Google Analytics | Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page. |
3rd Party Cookies
In addition to essential cookies, our website also uses third party cookies which are set by a domain other than our website. Your usage of the website and cookies stored may be used for personalised and non-personalised advertising.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.
Cookies
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
3rd Party Name | Additional Information |
---|---|
Affiliate Window | Targeting |
Stripe Pay | Essential |
Bing | Targeting |
Social Remarketing | |
Google AdWords Remarketing | Targeting – How Google will use your information and their terms here. |
Google AdWords Conversion | Performance |
Google Analytics | Essential |
Google Trusted Stores | Performance |
Social Remarketing | |
Social Remarketing | |
VE Interactive | Targeting |
Webgains | Targeting |
7. AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
8. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
9. QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer at contact@kakakool.com