Delivery Information

We aim to deliver your order as quickly and efficiently as possible. You will receive an email conformation when your order has been dispatched. In normal condition we dispatch an order next day excluding Saturday, Sunday and bank holidays. All orders will be sent via Recorded Royal Mail.

UK Mainland

All orders under he value of £40 excluding postage and packaging will be charged at a standard rate of £4.99. Orders in excess of £40 excluding postage and packaging will be delivered FREE of charge. Your order will be sent via Royal Mail or courier depending on the size and value of your order. Deliveries take approximately 3 to 5 working days to arrive once your order has been dispatched. Craft House Nepal cannot be held responsible for delayed deliveries after we dispatch an order.

Guaranteed Next Working Day Delivery

In addition to the standard delivery service we can offer an express NEXT WORKING DAY delivery service to the UK Mainland for those urgent orders at a fixed rate of £6.99. This will be sent by Royal Mail special delivery or courier. We recommend your order is delivered to an address where your parcel can be signed for during the day. Only orders placed before midday will be dispatched same day. Orders placed after midday will be dispatched the following day. (Next day delivery only available to UK Mainland. Excludes Public Holidays).

Republic of Ireland

Deliveries to Northern Ireland and the Channel Islands addresses incur a delivery charge of £6.99 regardless of order value. Deliveries take approximately 3 to 7 working days to arrive once your order has been dispatched.

Europe

All orders for delivery to the following European countries will be charged at a standard rate of £9.99.  Deliveries take approximately 3 to 10 working days to arrive once your order has been dispatched. Your order will be dispatched by a traceable courier service, we will email you the tracking details:

 Austria, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Portugal, Spain (Mainland).

All orders for delivery to the following European countries will be charged at a standard rate of £12.99. Deliveries take approximately 4 to 10 working days to arrive once your order has been dispatched. Your order will be dispatched by a traceable courier service, we will email you the tracking details: Bulgaria, Czech Republic, Estonia, Mainland Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia and Sweden.

Craft House Nepal cannot be held responsible for delayed deliveries after we dispatch an order.

For any other information regarding deliveries please use our Contact Form to get in touch.